What are chatbots and AI assistants?
Chatbots guide visitors through conversations such as common questions or enquiry collection. AI assistants can also interpret open-ended requests, using agreed information sources and defined limits.
Lebusogreto designs a chatbot for your website or an agreed messaging channel. It can guide users through structured questions, collect enquiry details and pass them to your team. Where open-ended answers are needed, Lebusogreto connects an AI model to approved knowledge sources. n8n links the conversation to agreed actions such as creating a CRM record or sending a notification.
Why it matters
Repeated questions and incomplete enquiries can take up your team's time. Visitors may need a quick answer or help finding the next step, while your team needs enough information to respond to the requests that require personal attention.
Your benefits
- Consistent enquiry collection: structured questions gather the information needed for a follow-up.
- Access to approved information: the assistant uses the sources selected for its task.
- Fewer repeated manual answers: routine questions can be addressed within a defined scope.
- Connected conversations: agreed details can be passed to a CRM or notification workflow.
- Clear escalation: unsupported requests have a route to human attention.
- Defined responsibility: automated actions and decisions requiring review are distinguished before launch.
Supported channels, AI providers, knowledge sources and data access are agreed for each project. AI answers may require review. Hosting, usage charges, content updates and ongoing support are scoped separately.
